Privacy Policy

Privacy Policy – Beautifeye

Last Updated: 12/07/24

At Beautifeye, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.beautifeye.co.uk ("our website").

1️⃣ Who We Are

Beautifeye complies with UK GDPR (General Data Protection Regulation), the Data Protection Act 2018, and relevant EU and international privacy laws.

2️⃣ What Personal Data We Collect & Why

When you shop with us or use our services, we may collect the following types of personal data:

A. Information You Provide to Us

✔ Account Details: Name, email address, and password (if you create an account).
✔ Order Information: Billing and shipping address, phone number, payment details.
✔ Customer Support Queries: Any communication you send to our support team.
✔ Marketing Preferences: Your email subscription preferences.

B. Information Collected Automatically

✔ Cookies & Tracking Technologies: We use cookies, IP addresses, and device tracking to enhance your shopping experience and improve website functionality.
✔ Analytics Data: We collect browsing behaviour, product views, and interactions for analytics purposes using Google Analytics, Facebook Pixel, and other tracking tools.

C. Information from Third Parties

✔ Payment Providers: When you use Klarna, Clearpay, PayPal Pay in 3, Apple Pay, or Google Pay, these services process your payment independently and have their own privacy policies.
✔ Marketing & Advertising Platforms: We may receive anonymized data from Google Ads, Facebook, and Instagram Ads to measure ad performance.

3️⃣ How We Use Your Data

We use your personal data for the following purposes:

✔ To Process Orders: Fulfill your purchases, arrange shipping, and send order updates.
✔ To Provide Customer Support: Assist with queries, returns, and refunds.
✔ To Improve Our Website: Analyze browsing behaviour to enhance user experience.
✔ To Send Marketing Emails (Only with Your Consent): Exclusive offers, product updates, and promotions.
✔ To Prevent Fraud: Protect transactions and ensure secure payments.

4️⃣ How We Share Your Data

We do not sell your personal data to third parties. However, we may share your data with:

✔ Payment Providers (e.g., Klarna, Clearpay, PayPal, Stripe) to process secure transactions.
✔ Delivery Services (e.g., Royal Mail, DPD, DHL) to ship your order.
✔ Marketing & Analytics Partners (e.g., Google, Facebook) for advertising insights.
✔ Fraud Prevention Services to detect and prevent fraudulent transactions.

5️⃣ Cookies & Tracking Technologies

Beautifeye uses cookies to:
✔ Remember your preferences (e.g., saved items in your cart).
✔ Improve website performance (e.g., faster page loads).
✔ Provide targeted advertising based on your browsing history.

💡 Managing Cookies: You can adjust cookie settings in your browser or opt out of targeted ads via Google & Facebook settings.

6️⃣ Your Data Protection Rights (GDPR Compliance)

Under the UK GDPR, you have the right to:

✔ Access Your Data – Request a copy of your personal data.
✔ Correct Your Data – Fix inaccurate or incomplete information.
✔ Delete Your Data – Request deletion of your personal details (except where required for legal or security reasons).
✔ Restrict Processing – Limit how we use your data.
✔ Withdraw Consent – Opt out of marketing communications at any time.

📩 How to Request Your Data: Email [email protected] with the subject line "Data Request".

7️⃣ How We Protect Your Data

✔ Encrypted Payments: All transactions are secured with SSL encryption.
✔ Restricted Access: Only authorized staff can access customer data.
✔ Secure Storage: We store data on secure servers with firewall protection.

8️⃣ Buy Now, Pay Later Services – Klarna, Clearpay, PayPal Pay in 3

If you use Klarna, Clearpay, or PayPal Pay in 3, your data will be processed according to their privacy policies:

💡 Important: Beautifeye does not store your full payment details—these are securely processed by third-party providers.

9️⃣ Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The last updated date will always be displayed at the top. We recommend checking this page periodically for updates.

If we make significant changes, we will notify you via email or a website notice.

📞 Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: [email protected]
📍 Address: Beautifeye Returns, Holbrook Park Ind Est, Coventry CV6 4AB, United Kingdom